Privacy Policy

Information We Collect

We collect personal information including name, email, phone number, and travel preferences when you make a booking or contact us.

How We Use Your Information

Your information is used to process bookings, provide customer support, send travel updates, and improve our services. We do not sell or rent your personal data.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Contact Us

For privacy concerns, contact us at info@a9globaltravel.com or +95 9 781 617 111.

GDPR Compliance

A9 Global Travels & Tours processes the personal data of visitors from the European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR, EU 2016/679). This section explains how we process your data and the rights you hold.

Legal Basis for Processing

We process personal data on the following legal bases: consent (when you contact us or submit a form), performance of a contract (when we process a booking or purchase), legitimate interest (customer service and improving our services), and legal obligation (tax and accounting records).

Data We Process

We may process your name, email address, phone number, passport or ID details (required for visa and travel services), travel itinerary information, and payment details. We never sell or rent personal data to third parties.

Your Rights

Under the GDPR you have the right to: access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing,data portability, object to processing, and withdraw consent at any time. You also have the right to lodge a complaint with your local supervisory authority.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described above, meet legal and accounting requirements, and resolve disputes. When data is no longer required, it is securely deleted or anonymised.

Exercising Your Rights

To exercise any of your rights, or for any GDPR-related request, contact us at info@a9globaltravel.com or +95 9 781 617 111 (A9 Global Travels & Tours, Yangon, Myanmar). We respond to all requests within 30 days.

Data Protection Officer (DPO)

A9 Global Travels & Tours has designated a Data Protection Officer responsible for overseeing our compliance with the GDPR and this Privacy Policy. For any data-protection matter, or to exercise any of your rights, you may contact our Data Protection Officer directly at info@a9globaltravel.com or+95 9 781 617 111.

Data Sharing & International Transfers

We share personal data only with the parties necessary to provide the services you request — such as hotels, airlines, bus operators, visa processors and insurance providers — and only to the extent required to complete your booking or request. Where a service requires it, data may be transferred to providers outside the EEA; we rely on appropriate safeguards, including standard contractual clauses where applicable. We never sell or rent your personal data.

Cookies & Local Storage

We use local storage in your browser to remember your language preference and search selections, and Google Analytics (anonymised) to understand how visitors use our website. We do not use advertising trackers or third-party marketing cookies. You can clear this data at any time through your browser settings.

Policy Updates & Contact

We may update this policy from time to time; the latest version will always be published on this page with its effective date. If you have any question about this policy or our use of your data, or would like to raise a data-protection request on behalf of your organisation, write to info@a9globaltravel.com or call +95 9 781 617 111.